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Thursday, May 28, 2020

Metrolink cancels smart ticketing contract

Transport for Greater Manchester (TfGM) has said it will continue to develop smart ticketing for its tram network despite ending its relationship with supplier Atos.

A joint statement said it had “become clear” that Atos could not deliver the system, leading TfGM and Atos ┬áto terminate the agreement.

“TfGM contracted Atos in 2012 to design, build and operate a smart ticketing system for Greater Manchester to be rolled out initially on Metrolink and with options to roll the system out subsequently to bus and rail.

“Although the system is currently operational for use by our 500,000 concessionary card holders, after a considerable period of delay it has become clear that Atos cannot deliver the smart ticketing system as contracted.”

‘Get me there’ was introduced onto Metrolink in October.

Although no details were released, TfGM said it would be receiving “substantial compensation” for costs it has incurred.


  1. They should be contacting Transport for London, so that they can just use bank cards. Although it would be nice if my Oyster Card worked in Manchester.

    Surely, the whole country should have the same system!

    But then so many places outside London won’t use it, as it is a London-developed system and they want something different.


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