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Thursday, May 28, 2020

LU ticket machine upgrades make Oyster cards more accessible

Transport for London is making it ‘much faster and easier for passengers to buy and use Oyster’, by upgrading ticket machines that will sell Oyster cards directly, with credit loaded.

By the end of July, ‘most stations’ across the London Underground network will have at least one ticket machine equipped to vend Oyster cards, Transport for London said.

Passengers will be able to get their new cards at any time of the day from the clearly marked machines.

Since the ticket machine upgrade began in May, the new service has been an ‘instant hit’ with passengers. Already more than 25% of all new Oyster cards are bought from a ticket machine.

Currently, more than half of all new Oyster card purchases at Aldgate East, Holland Park and Lambeth North have been from the machines.

At other stations, including Euston, King’s Cross, Belsize Park and Putney Bridge, more than a third of new Oyster card purchasers have chosen to do so by using the quick and easy ticket machines.

Richard Parry, London Underground’s Strategy & Commercial Director, said:

“We have long known that the way customers use the Tube is changing, and we’re adapting to those changes.

“Customers have embraced Oyster in recent years, with just one in 20 Tube journeys now starting with a ticket office purchase.

“The ability to vend Oyster cards is a natural progression for the self-service machines across the Tube network which were also upgraded in 2010 to allow customers to buy tickets to a greater range of National Rail destinations, as well as with Railcard discounts.”

 

1 COMMENT

  1. Wow, what progress!! You have inspired us to challenge our fears so we have decided to take a boat out on Helston boating lake !!!! I know we are fearless!!!!!! Keep going Ollie xxxxxxxxx

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