Commuters content in Cardiff but miserable in Manchester

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Cardiff has the happiest rail commuters while Manchester has the most miserable, according to an index published by Campaign for Better Transport this week.

The transport charity looked at how train services in 11 cities around the UK performed on affordability, overcrowding and punctuality.

Unlike existing passenger satisfaction surveys, which are based on individual train companies, the Happiest Commuter Index is designed to show how the different attributes that make up satisfaction with train services affect overall happiness for commuters in specific cities.

The charity found that commuters travelling into Cardiff should be the happiest thanks to more affordable fares and less overcrowding, while Manchester’s commuters are likely to be miserable due to higher fares relative to wages. London commuters are also likely to be unhappy with high fares and the worst overcrowding.

Richard Hebditch, Campaign for Better Transport’s campaigns director, said: “Surveys show that affordability is the most important issue for passengers, even more than punctuality or overcrowding, and our list shows just how much it affects their experience of rail travel.

“Whilst passengers in Cardiff and Newcastle are likely to be happy with their commute, they may not be so happy if the cost of their season ticket starts to rise to levels seen elsewhere in the country, something we know the Government is seriously considering.

“With rail fares already sky high across the country, and the Government set to raise fares by three per cent above inflation next January, the chances of finding happiness on the daily commute are going to be slim.”

The Government launched a Fares and Ticketing Review in March. As part of the review, which ends on June 28, the Government is looking at the possibility of reducing the variation in fares between London and other regions. Reducing London commuter fares has been ruled out, which means fares elsewhere in the country could go up to reduce this regional disparity. In addition, regulated fares are set to increase by RPI+3 per cent in January across the whole of the UK, with a further rise in 2014.

You can see a full table of the cities and their rankings here: http://www.bettertransport.org.uk/files/happiest_commuter_index.pdf

To take part in the Fares Review visit: fairfaresnow.org.uk

Fusion People investing in future generation

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Fusion People Training has been investing in the future generation of Recruitment Consultants in the form of apprenticeships since its launch in July 2011.

These vocational training programmes offer an alternative to further education for young people aged 16 – 18, allowing them to earn a wage (minimum apprenticeship wage of 2.65ph) while learning on the job.

Fusion People Training has placed nearly 100 apprentices both within the Fusion People Group as Recruitment Consultants as well as outside the group in organisations such as estate agents, solicitors and travel agencies.

Dependent on the job role, apprenticeships can take a minimum of 12 months to complete and are available at either Level 2 (equivalent to 5 GCSE’s A*-C) or Level 3 (equivalent to 2 A Levels ).

Apprentices have proven to be a real asset to the team providing an effective and productive way to address skill gaps within the company, as well as a cost-effective way to recruit enthusiastic new employees. The success of one apprentice in particular, Biviana Bholanath, has resulted in her becoming a full-time employee at one of Fusion People’s sister companies, Etica.

Biviana first joined Etica as a Resourcer while completing an NVQ level 2 in Customer Service back in 2011.

She said: “I thought an apprenticeship would be the right decision for me as it would build upon my current expertise and not only provide me with a recognised qualification, but also give me valuable experience which the majority of young students lack.

“When I first joined, I only had a basic knowledge of recruitment and was afraid to get on the phone with the fear of being rejected. With the training offered by Fusion People Training and the support and patience of my colleagues and line manager, I am now completely confident to get on the phone and speak to any client or candidate.

Since then Biviana has successfully proven her value within the team and has been employed as a permanent consultant whilst she completes her NVQ Level 3.

“Choosing an apprenticeship with Etica has been one of the best decisions I have ever made,” added Biviana.

Director of Fusion People Training, Nigel Sweeney, said: “Fusion People Training, through the Fusion Futures initiative, is now applying to be recognised as an official Apprentice Training Agency (ATA) under the Apprenticeship Scheme.

“This presents a fantastic opportunity to introduce a lot more young people, like Biviana, to the advantages of becoming an apprentice, whilst encouraging more organisations to take on these talented young individuals.”

To find out more about Fusion People Training and the Apprenticeships they offer visit http://www.fusionpeopletraining.com/ or call on 02076 531 078.

Glasgow Subway to receive £2.5 million facelift

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Glasgow Subway’s underground tunnels are to receive a £2.5 million facelift as Strathclyde Partnership for Transport (SPT) announces the latest projects to modernise the network.

The partnership has confirmed that contracts worth £1.3 million and £1.2 million have been awarded to contractors to refurbish a section of the tunnel and Partick station respectively.

On Friday, June 22, contracts were awarded to Balvac Ltd and Clancy Docwra at a meeting of SPT’s Partnership Committee.

Balvac will now carry out substantial tunnel lining improvements, waterproofing and the installation of a drainage system, while Clancy Docwra will begin work to refurbish Partick station, replacing the flooring, adding new wall finishes and ceilings, improved passenger information and signage, and energy-efficient lighting.

The projects are part of an overall £25 million initiative by SPT to improve the network’s infrastructure and to minimise ongoing maintenance costs over the next five years.

SPT’s wider modernisation plans include delivering refurbished stations, new trains and signalling, and smart card tickets.

SPT vice chairman David Fagan said: “Subway modernisation programme is not just about better stations and new trains, it is also about ensuring the current infrastructure is maintained to a high standard and to protect the integrity of the system. This major investment should be commended as in the longer term it will dramatically reduce maintenance costs.

“It has always been SPT’s intention to keep the subway operational while the stations are modernised. Whilst that is a huge challenge, it has been particularly successful during the works at Hillhead where there has been minimal disruption to our passenger’s day to day travel.”

Speaking about the Partick station refurbishment, Mr Fagan added: “Partick is one of the busiest interchanges in Scotland and I’m sure that the new design will improve the passenger experience as they move from rail to subway.  The work in Hillhead is certainly proving a big hit with our regular customers and feedback on the state of the art designs is overwhelmingly positive.”

Both projects are due to be completed by spring 2013, with tunnel works being carried out at night.

Network Connection for Swanage

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Thanks to funding by Dorset County Council, trains will eventually be able to run off the main line at Wareham and down to Swanage on the preserved Isle of Purbeck line.

Network Rail plans to install signalling costing £2.7m over the next two years. The Swanage Railway has been running steam and diesel trains between Swanage and Norden, near Corfe Castle – half way between Swanage and Wareham – since 1995.

Modern Signalling

Volunteers drive the trains, staff the ticket offices, mend the track and balance the books. On special occasions excursion trains travel to Swanage from various parts of the country, but the track points at Worgret Junction have to be changed manually and people waving flags provide signalling.

However, Dorset has handed over the first instalment of the funding and finalised the agreement with Network Rail. The money is part of the Purbeck Transportation Strategy.

By installing modern signalling, the charity will be able to run up to eight return journeys per day. This will increase its income and put it among the biggest community railways in the country.

Trains now run daily

When the Swanage Railway began work in 1976, Swanage station was boarded-up, platforms had been bulldozed and there was no track. Trains now run daily.

Swanage Railway Company’s chairman, Peter Sills, said: “We’re delighted that this once-in-a-generation opportunity has come to fruition. It has been a team effort by everyone involved, especially the Purbeck Community Rail Partnership.”

Tottenham Court Road station contract handed to Laing O’Rourke

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Crossrail has awarded the main construction contract for the Western Ticket Hall at Tottenham Court Road to Laing O’Rourke Construction Ltd.

Andy Mitchell, Crossrail programme director, said: “Crossrail’s station at Tottenham Court Road will transform access to the West End while also acting as a catalyst for the major development and regeneration of the local area.

“Twenty-four trains an hour in each direction will pass through the station during peak periods, hugely enhancing the capacity at one of central London’s busiest stations.”

In line with European procurement rules the contract is subject to a 10-day standstill period.

Tottenham Court Road Crossrail station will be directly connected to the neighbouring tube station allowing passengers to interchange between Crossrail and London Underground services.

Following completion of the works, a major over-site development will be constructed above the Crossrail station.

When it opens, Crossrail will link the West End to Canary Wharf in 12 minutes, Stratford in 13 minutes and Heathrow in less than 30 minutes.

East Midlands Trains strike cancelled

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Drivers at East Midlands Trains have called off strike action following “constructive” talks over pensions.

ASLEF representatives accepted proposals outlined yesterday and suspended strike action planned for June 23 and 25.

David Horne, managing director for East Midlands Trains, said: “This is a positive and welcome step by ASLEF and means we can run our full service for passengers on Saturday 23 and Monday 25 June.”

The RMT and Unite unions had also earlier confirmed their approval to the company’s updated pension proposals.

Mr Horne added: “It’s very good news that the three trade unions representing our employees have now approved our updated proposals.  Our pension scheme is in good health and our agreement with the unions will mean their members will be able to benefit from higher take-home pay and additional pensions benefits.”

TBF backs Station Staff of the Year

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The Transport Benevolent Fund (TBF) is backing the Station Staff of the Year Award at this year’s RailStaff Awards.

Tom O’Connor, managing director of the Rail Media Group, which is organising the RailStaff Awards, said: “For most passengers their first point of contact with the railway is through rail staff at stations. Often overlooked at a busy terminus or commuter stations, they are the heroes quietly helping passengers on their way. Station staff make great ambassadors for the industry and we owe them a tremendous debt.

“It is a special privilege to have the Transport Benevolent Fund, which has done so much down the years to help railway people and their dependants. The RailStaff Awards is about the people who deliver the railways. The TBF is a charity which has been there for many years helping the same people and their families.”

The Transport Benevolent Fund is a registered charity and offers a wide range of benefits including health, legal advice, convalescence and cash help to its members and their dependants.

The TBF is run by Trustees who understand the industry and the needs of staff.

TBF is here to support those who work in the public transport industry when they are in need, hardship or distress. Almost anyone who works in the industry may join TBF. If you are a member of the TBF, you may choose to continue your membership in retirement. It is not possible to join once you have retired. Contributions to the TBF are £1 a week. Please contact TBF for more details. When you die your family will normally continue to be treated as dependants in accordance with the TBF rules.

Chris Godbold, director of the fund, said: “Many of our members have been involved in, or started their career at, a railway station. TBF exists to help all people in the railway industry. We are pleased to be involved in the RailStaff Awards and to help celebrate the achievements of ordinary men and women who make this such a great industry.”

The Transport Benevolent Fund was originally established to help families of London public transport workers serving in the First World War. A permanent trust was set up in 1923.

TBF has been helping public transport workers for nearly 90 years. In recent years TBF has shown extensive growth nationally and now has members in most parts of England, Scotland and Wales.

Pushing the Boundaries

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Always expect the unexpected. It is good advice for any railway project, particularly one being undertaking at short notice, as Stobart Rail recently discovered on a project for Manchester Metrolink. Fortunately, the experienced management team was up to the task.

In February, Stobart Rail was asked to tender for a package of work between Bury and Manchester Victoria on phase one of the Metrolink development. These lines had been converted from main line railway routes and originally opened in April 1992.

The works consisted of a 674 metre skim dig with 700 metres of new, continuous welded rail, the installation of new adjustment switches and a pair of insulated rail joints, and then tamp and stress the track over a distance of 975 metres. It sounded simple. However, there were to be no engineering trains involved and the rail would be provided in 60ft lengths that would need to be welded up in the same 51-hour disruptive possession during which the rest of the work had to be completed. It was becoming more of a challenge.

Planning for success

Stobart Rail was successful in its bid and, once contract documentation was exchanged, a project team was set up. Keith Winnery, Stobart’s rail director, decided to appoint Will McMurray as project manager for the scheme, as Will’s reputation for attention to detail should ensure the successful delivery of the project. Little did Keith know how important that decision was to be.

Will’s first task was to set up a procurement schedule for all materials and confirm that all the various components that would be required were available. Next, as vehicle access points are limited on this section of line, an agreement was negotiated with the East Lancashire Railway. This allowed Stobart to remove a fence for temporary access to the Metrolink tracks and the ELR set aside a lay-down area within its own yard for the project to use. In this and other ways the ELR management was most accommodating and went out of its way to assist the Stobart Rail team.

Programme timescales were extremely tight and, with no contingency available, many risk mitigation measures were considered and implemented including having extra resources, plant and labour available. A site meeting was held, attended by everyone involved in the running of the project, from directors to plant operators and safety representatives. All were provided with rosters detailing the plant and labour to be used on the disruptive possession and with sketches detailing the position of all plant throughout the works. Everyone was encouraged to put forward ideas to make things easier and many of those suggestions were implemented. The different work teams were shown the “bigger picture”, so they were aware of all the other operations on site.

In detail

The plan was that, on midweek nights up to the main possession weekend, the 78 sixty-foot lengths of rail would be run out and positioned so that they could be flash butt welded during the main possession whilst other works were in progress. Once welded, they would be dragged into place and thimbled into their housings once the new sleepers were laid.
On the weekend of the main 51-hour disruptive possession, the first task would be the disconnection of all electrical bonding and the S&T bonding at both insulated blocking joints. The adjustment switches, impedance bonds and ATS beacons would be removed.

Task lighting would be set up and the old track cut up into 60ft panels to be removed by means of a tandem lift onto trailers connected to a Unimog. This would free up the track bed for a skim dig using a Rail Bug excavator and a road-rail bulldozer fitted with a Trimble 3D guidance system. These would be supported by other road-rail excavators with trailers and two eight-tonne dumpers to keep the excavation time to a minimum.

On completion of the excavation, three road rail vehicles (RRVs), fitted with sleeper bailers, would begin to place the 900 new sleepers. Meanwhile, the 60-foot long rail sections would be flash butt welded together further along the site and then dragged, using specially-made rollers, into position alongside the excavation to be thimbled in once the sleepers were ready.

Crisis talks

Unfortunately, on the Thursday prior to the main possession, Stobart Rail were notified that the flash butt welder was unavailable due to problems with failed welds. An emergency meeting was held with the Metrolink management team and plans were drawn up to deliver the project using thirteen welding teams which would be supplied at very short notice by Sky Blue. The whole team responded positively toward what could easily have been a “show stopper”, and the planned programme was altered to suit this different approach. Fish plates, fassetta clamps and bonding cables had to be procured for a minimum of 20 joints and the critical rail temperature would require monitoring as there was a possibility that the rails would not be stressed prior to the site being handing back to traffic.

Once the sleepers were in place, two RRVs with rail beam attachments started placing the rails. Following rail installation, four teams were mobilised:
– Team A installed “biscuits” and clipped up using two e-clip applicators;
– Team B installed fishplates and fassetta clamps on ALL joints prior to tamping;
– Team C used RRVs to ballast up;
– Team D, made up of engineers and track quality supervisors, oversaw tamping to compact the ballast.

After tamping, the 13 gangs of welders were spread throughout the 700 metre length of the project, welding up joints as soon as they became available.

Additional difficulties

The location of the work also caused complications. All of the work was carried out under OLE, which in certain areas was extremely low due to the A56 and Manchester Old Road Tunnel. This reduced the project team’s ability to load and unload trailers.

Severe curves through the tunnel made the installation of the sleepers and rail difficult, compounded by the presence of drainage catchpits in the six-foot and a concrete wall in the cess.

To add to the logistical difficulties of this operation, the same access was being used to facilitate works further along the track at Besses O’ Th’ Barn. This separate project was replacing approximately 280 sleepers and 7000 ferrules, as well as adding new ballast, on another 800 metre section of line.

Even the weather was against them. It poured down on the Sunday, conditions were horrendous and normal movement became difficult.

However, despite everything, the possession was handed back on time with all the works completed apart from the stressing, which was carried out on the following weekend. The whole project team heaved a huge sigh of relief as what could easily have been a disaster was turned around, due in part to Will McMurray paying attention to the details.

Rail preservation society to run special 50th anniversary service

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Volunteers at Haworth’s Keighley & Worth Valley Steam Railway (KWVR) are celebrating the 50th anniversary of their society’s first ever train with a special recreation of the service.

The Keighley and Worth Valley Railway Preservation Society was formed in early 1962 to save the Worth Valley Branch following closure by British Railways (BR).

On June 23, 1962, the society organised a special train, which ran from Bradford Forster Square to Oxenhope and back.

The six-coach train was hauled by a Manningham-based Class 3F locomotive No. 43586 and was full to capacity with railway enthusiasts and locals keen to have a last trip on the line.

The society’s efforts to rescue the line succeeded, and 50 years on the railway will be remembering the pioneering work of the early volunteers by recreating the historic train as part of its normal timetabled steam service on Saturday, June 23.

Midland Railway Class 4F No. 43924 – a locomotive similar to the one which hauled the 1962 special – will haul the train which will carry a replica of the original headboard and train reporting number board, and will carry the original ‘express’ headlamp code.

KWVR volunteer Jim Shipley said: “This train is particularly special as it allowed the infant society to demonstrate to local people that it meant business. It was also the last passenger train to run before goods traffic ceased and BR stopped maintaining the line.

“Sadly, the 50th anniversary train will only run from Keighley rather than Oxenhope. However, we hope that many people who were on the 1962 train will join us in celebrating this significant anniversary.”

The original 1962 train passed through Keighley at 2.52pm – 50 years on the train will be recreated on the regular timetabled Keighley departure at 2.45pm.

Olympic payments ‘money for nothing on a grand scale’, says First Great Western

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First Great Western has slammed RMT’s demands for Olympics payments as “money for nothing on a grand scale” following the union’s decision to ballot its members for strike action.

Yesterday, RMT announced it would be balloting First Great Western (FGW) members for both strike action and action short of a strike after rejecting proposals tabled by the train operator.

Managing director of FGW Mark Hopwood said: “For clarity, the RMT is asking  for extra money for all on-board and station staff in the company working during the Olympics from as far and wide as Cornwall, South Wales and the North Cotswolds, regardless of whether they are affected by additional Olympics passengers or not.  Quite simply, this is ‘money for nothing’ on a grand scale when we should be celebrating this great national event.”

Mr Hopwood added: “We have just received official notification from the RMT about their intention to ballot, so it is difficult to comment specifically at this stage. However, we are willing to discuss their concerns with a view to reaching a successful conclusion.

“On top of the 1,500 timetabled services we run every day, on average we will be running fewer than nine additional scheduled services a day during the Games – that’s an increase of just over 0.5 per cent.

“The vast majority of our staff will come to work during the Olympics and do what they do every other day of the year.  We have many major events and extremely busy times of the year on our network, and we expect the Olympics to be no different.”