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Sunday, September 20, 2020

New C2C badge for those exempt from face coverings

C2C, the train operator which serves 26 stations in East London and South Essex, running services between Fenchurch Street and Shoeburyness, has launched a new exemption badge for customers who are unable to wear face coverings.

Face covering exempt badge.

People with conditions such as severe asthma and those with visible and non-visible disabilities that rule out the wearing of face coverings will be given badges, similar to c2c’s popular Baby on-Board badge scheme for pregnant women, which they can wear when travelling with c2c.

Face coverings have been mandatory on public transport in England since 15 June, following changes to government guidelines. However, some groups are exempt from the rule, including children under the age of 11, people with disabilities or breathing problems and anyone travelling with someone who lip-reads.

Anyone who is unable to use a face covering because of a visible or non-visible illness or disability, as defined by the 2010 Equality Act, are also exempt, as are C2C staff, on-duty police officers and emergency services employees. Customers can be fined £100 by the British Transport Police if they travel without a face covering.

Julian Drury, C2C managing director, said: “We have launched this new exemption badge to support those customers who are unable to wear a face covering. We know some people may feel more comfortable wearing something that says they are exempt from this rule and also allows our staff as well as the British Transport Police to know who should and shouldn’t be wearing a face covering.”

The badges can be collected at all C2C stations or applied through the website at www.c2c-online.co.uk/help-feedback/passenger-assist/face-covering-exemption-badges/

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