Train Operating Companies

A report published today (18 April) by the Office of Rail and Road’s (ORR) has found that some disabled passengers have experienced accessibility difficulties with the rail complaints process. There is also a lack of awareness of how to...

LNER customers will be able to find the latest journey updates, destination inspiration and more while they are travelling onboard, with the launch of a new one-stop digital information service. By simply scanning a QR code on the seat, customers...

Passengers on Birmingham’s iconic Cross City Line have been travelling on a brand new train fleet for the first time today (Monday 15 April). Train operator West Midlands Railway (WMR) said the introduction of the Class 730 fleet represents the...

East Midlands Railway (EMR) has launched a new program designed to promote rail safety education among primary and secondary school students. The Rail Safety Pathway, which is being run in partnership with Network Rail, is a comprehensive three-tiered toolkit aimed...

Southeastern has launched a series of upgrades to its app and online journey planner to make it easier for customers to plan accessible journeys. As one of the country's biggest and busiest rail operators, providing more than 1,700 services and...

This May Day bank holiday, the majority of the railway across Anglia will be open for passengers to travel. Whether working, visiting friends or family, or exploring towns or the beauty of the countryside, train services will be running...

TransPennine Express (TPE) has launched its new Social Stories aimed at enhancing the travel experience for individuals with autism, learning disabilities, and social anxieties. Social Stories are narrative descriptions and graphics of everyday situations, designed to help individuals understand social...

Only the lucky few get to drive trains across the iconic Forth Bridge in real life, but players of Train Sim World 4 will get that chance soon, when the Fife circle route from Edinburgh is released on 26...

Govia Thameslink Railway (GTR) has launched a national poetry competition in partnership with Children’s Laureate, Joseph Coelho. Open for six weeks, the competition aims to encourage children’s creativity and reduce screen time by tasking young people to write a short...

Long-distance train operator CrossCountry has secured a further five Voyager trains from rolling stock company Beacon Rail in a significant boost for capacity. The five trains come in addition to the seven extra Voyager trains secured in October. The 12...